New research from Goldman Sachs highlights how artificial intelligence is affecting labor markets across developed economies. The data indicates that industries with significant exposure to AI automation have seen a marked slowdown in job growth since late 2022. This trend is particularly evident in the United States, Germany, and Australia.
Specific sectors are feeling the squeeze more than others. Call centers, software publishing, management consulting, and advertising services have all seen employment levels drop below historical trends. Call centers are especially impacted, with hiring numbers in the U.S. currently 39% below long-term expectations. These findings suggest that AI tools are replacing human roles in areas where task automation is straightforward.
Entry-level workers face the most significant challenges in this environment. The report shows that AI-related hiring pressures are stronger for those starting their careers compared to the general workforce. While the overall impact remains limited to specific industries, the drag on headcount growth for junior roles is becoming statistically significant.
AI adoption rates across developed nations now average between 15% and 20%. Countries such as France, the U.S., and the U.K. currently lead in integration. While the broader labor market shows resilience, the shift in hiring patterns suggests that companies are adjusting their workforce strategies in response to new technical capabilities.