Financial advice firm True Potential is reaching out to former clients of adviser Paul Crawford. The company has begun notifying these clients, offering a review of advice provided between 2020 and 2022.
Letters sent to these individuals outline the firm's approach to assessing past recommendations made by Crawford during his tenure. This move reflects a shift in how wealth management businesses manage potential issues arising from past adviser activity.
Clients receiving these communications are encouraged to engage with the review process to determine if any previous financial guidance warrants adjustment. True Potential is managing these communications directly to provide clarity on the next steps for affected accounts.
This development occurs amidst a broader period of scrutiny within the financial advisory sector regarding transfer advice and service standards. Firms continue to prioritize internal compliance reviews to address concerns about the quality and suitability of historical advice.
Further information regarding the timeline and specific criteria for these reviews remains available through the firm’s standard communication channels for those who have received correspondence.