A former employee at a Comcast retail store in Plainville, Connecticut, has filed a lawsuit alleging a workplace culture defined by intimidation and physical assault. David Figueroa, who worked at the location for less than one month, claims the store manager forced staff to tie coworkers to chairs and hit them in the face with cream pies as a penalty for failing to meet specific sales targets.
The complaint filed in state Superior Court outlines a system where staff performance was tracked on a public chart. Employees who ranked at the bottom were reportedly targeted for these public spectacles, which managers sometimes ordered other staff to record on their phones. Figueroa claims these actions caused physical injury, significant humiliation, and distress to those singled out.
Figueroa states he raised these concerns directly to a regional manager before his resignation in February. According to the court documents, he sent written documentation of the incidents, describing the practices as deeply problematic. He claims he received no response from management regarding these reports, leading him to file suit for constructive discharge and negligent supervision.
The lawsuit seeks compensatory damages, back pay, and punitive damages, with claims that the management team allowed a hostile work environment to persist despite knowledge of the conduct. Comcast has not provided a public statement regarding the allegations as of the latest report. The case is scheduled for a return date in August.