TidalHealth is currently managing a systemwide phone and internet outage following a power failure at their facilities. The disruption began Thursday morning after a construction crew struck a pipe, which compromised the primary communication infrastructure for the health system. As a result, the official website and phone services are unavailable.
All outpatient appointments for the remainder of the day are canceled. Urgent Care locations closed early, though officials stated these closures remain subject to reevaluation throughout the day. TidalHealth Peninsula Regional is currently on divert status strictly for trauma patients. Other facilities including TidalHealth Atlantic and TidalHealth Nanticoke have resolved their divert status, though patients are advised to seek emergency care by calling 911 or visiting an emergency department directly if necessary.
To coordinate emergency response, Wicomico County has moved its mobile command center to the TidalHealth Peninsula Regional campus. This station allows for direct communication with EMS personnel during the outage. Hospital leadership is working to restore services but has not provided a specific timeline for when normal operations will return.
TidalHealth is providing updates through its official social media channels. Residents should monitor these sources for further information regarding facility access and appointment rescheduling.