Finding steady work is often the biggest hurdle for refugees starting fresh in the United States. In Chicago, the Agents of Hope Training & Information Center aims to bridge this gap through targeted career development and workforce readiness programs.
Founded in 2010 by Nana Ahmed, the organization focuses on helping refugees transition from welfare dependence to financial independence. Their flagship initiative, the Refugee Exit Plan, provides 90 days of pre-arrival training at refugee camps. This preparation ensures arrivals understand the local labor market and have a clear path forward before they even reach the country.
Once in Chicago, participants gain access to language classes, housing assistance, legal support, and direct job placement. Former participant Nedal Hsson, a refugee from Syria, credits these services for his success as a pharmacy technician. Hsson now gives back by mentoring incoming refugees, closing the loop on a system designed for long-term self-sufficiency.
The organization highlights that refugees act as active contributors to the economy rather than aid recipients alone. By tracking these financial contributions, Agents of Hope demonstrates the tangible value refugees bring to their new communities. The program has earned endorsements from Chicago Public Schools, Illinois state officials, and international partners including Malaysia and Zambia.
To raise awareness and support for these initiatives, Agents of Hope will host a gala on August 21 at the historic Macy's building on State Street. This event serves as a call for local investment in a program that delivers measurable economic results for the city.