Flock Safety CEO Garrett Langley announced significant updates to the company’s license plate reader technology following recent controversy. Starting January 1, the company will implement mandatory safeguards for all law enforcement customers. These changes arrive after two North Carolina officers faced accusations of using the tracking system to stalk individuals.
The updated system requires all police departments to use an automated auditing tool that flags unusual searches. If the system detects suspicious activity, it locks the user out until a review takes place. Furthermore, officers must now link every search directly to an active criminal case number. These measures represent a shift from previously optional features to required policy for all law enforcement agencies using the technology.
Flock Safety is also modifying its data storage practices. The standard data retention period will drop from 30 days to seven days. Data will only stay in the system longer if it is specifically preserved as evidence for an ongoing investigation. Langley stated that these guardrails are necessary to prevent the misuse of investigative tools.
Despite the updates, public debate persists regarding the presence of these cameras in urban areas. Some residents in Raleigh reported a lack of awareness regarding the scope of data collection performed by cameras on public streets. While the company maintains that it does not use facial recognition, sell data, or record audio, critics remain concerned about the breadth of surveillance and the level of oversight provided to departments.
Langley expressed support for state-level legislative action to hold agencies accountable. He urged lawmakers to mandate audits and establish clear legal penalties for officers who misuse surveillance technology. The company intends to maintain its stance on privacy while providing police with tools to locate stolen vehicles and track criminal suspects.